Privacy Policy

The controller of your personal data is MB THE OAK FAM, Company code: 30706352,
Address: Slyvų g. 12, Bruknynė, 17100 Šalčininkai district municipality, 17100, Republic of Lithuania,
Mailing address: Slyvų g. 12, Bruknynė, 17100 Šalčininkai district municipality, 17100, Republic of Lithuania,
Email: info@o-k.lt,
Phone: +37060641549,
Website: www.o-k.lt

We understand that the protection of personal data is important to you, our customers, and we are committed to respecting and protecting the privacy and personal data of each data subject. Your trust is important to us.

Our goal is to ensure that you feel safe when sharing your personal data with us.
Personal data means any information relating to a natural person (data subject) whose identity is known or can be directly or indirectly identified using relevant data (e.g., name, surname, personal identification number, address, phone number, or other information).

In order to fulfill our obligations to you as our customer, we need certain personal data from you. We are committed to collecting and processing your personal data only when necessary and only to the extent required to achieve a specific, clearly defined, and lawful purpose.
We take appropriate measures to ensure that the personal data you provide is always secure and that the processing of your personal data complies with applicable data protection laws and our internal procedures.

For what purpose is personal data collected?

Your personal data is processed for:

– to ensure that the purchasing process is smooth and that after-sales service is timely and professional;
– to communicate with you and respond to your inquiries;
– for direct marketing purposes, i.e., to provide offers, promotions, and discounts;
– to contact you if you have forgotten your purchases or if we identify any issues related to completed transactions.

What personal data we collect.

We process your personal data in order to manage your purchasing process on the o-k.lt online store. To make a purchase in the online store, you will need to provide the following information. If the required personal data is not provided, you will not be able to complete the purchasing process, and we will not be able to sell you products or provide services:

Vardas;
Pavardė;
El. pašto adresas;
Adresas;
Mobiliojo telefono numeris;
o-k.lt asmens duomenis gauna iš pačių duomenų subjektų. Visi šie asmens duomenys gaunami tik gavus asmens sutikimą.

Pirkimo proceso metu parduotuvėje, Jūs patvirtinate, kad Jūsų nurodyti asmens duomenys yra tikslūs ir teisingi. AtsiradDuring the purchase process in the shop, you confirm that the personal data you have provided is accurate and correct. In the event of any inaccuracies, you must correct them immediately.us netikslumams, turite nedelsdami juos ištaisyti.

Legal basis for processing personal data

When processing personal data, o-k.lt complies with the personal data processing requirements established by the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts related to personal data protection, and, since May 25, 2018, with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data).

o-k.lt collects and continues to process your personal data only on the legal grounds defined by legislation – for the purpose of concluding and/or performing a contract with you, based on your consent, when o-k.lt is obliged to process personal data under applicable legal acts, or when the data needs to be processed for legitimate interest (only if the interests of the data subject do not override this interest).

The usual legal basis for processing personal data is a contract with o-k.lt (or a request to conclude a contract). Personal data may also be processed based on consent (e.g., for direct marketing purposes).
Consent must be clearly expressed, given voluntarily, presented in an understandable manner, and include information about the purpose of data usage.

Consent to the processing of personal data can be withdrawn easily and free of charge by contacting info@o-k.lt

How long do we keep your data?

The collected personal data is stored in printed documents and in our information systems. We retain your personal data for as long as required by legal acts or in accordance with the purposes of data processing if a longer retention period is specified.
Personal data is generally retained for as long as reasonable claims may arise from contractual relationships. Data that is no longer needed is destroyed. We strive not to retain outdated or unnecessary information and to ensure that personal data and other customer information is regularly updated and accurate.
In addition, we store information in order to provide you with necessary information when needed, to maintain a proper history of our relationship with you, and to be able to respond to any questions related to our cooperation.

Who we provide your data to.

o-k.lt is committed to maintaining confidentiality when processing personal data. This obligation arises from the provisions of the Civil Code of the Republic of Lithuania and the Law on Legal Protection of Personal Data of the Republic of Lithuania.
Information may be disclosed to other parties if necessary for the conclusion or performance of a contract, or for other legitimate reasons. Information may also be provided to other parties at your request, taking into account your contractual obligations to those parties, such as leasing companies, banks, or other financial institutions.

We may provide your data to data processors (service providers) who deliver services (perform tasks) for us and process your data on our behalf as the data controller. Data processors are allowed to process personal data only in accordance with our instructions and only to the extent necessary to properly fulfill the obligations set out in the contract.
When using subcontractors, we take all necessary measures to ensure that our data processors have implemented appropriate organizational and technical security measures and maintain the confidentiality of personal data.

Service providers.

In order to fulfill our obligations to you, we share your personal data with companies that provide services to us, such as carrying out direct marketing campaigns or delivering goods. These companies may process your personal data only in accordance with our instructions and are not allowed to use it for other purposes. Moreover, they are required to protect your personal data in accordance with the law and our cooperation agreement.

We are currently working with the following companies:

OPAY
VENIPAK
AB Lietuvos Paštas

In order to fulfill our legal obligation, we may transfer your personal data to law enforcement authorities, state and municipal institutions upon receiving a request. We may also transfer your personal data to law enforcement authorities, state, and local government institutions to pursue our legitimate interest in asserting, submitting, or defending legal claims.

Use of Cookies on the Website.

You can withdraw your consent at any time by changing your browser settings, disabling all cookies, or disabling (enabling) them individually. However, please note that in some cases this may slow down your browsing experience, limit the functionality of certain websites, or block access to the website altogether.
To set your preferred cookie options, use the help functions of your internet browser. You can find information on how to do this on your browser’s help pages.

You can withdraw your consent at any time by changing your browser settings, disabling all cookies, or disabling (enabling) them individually. However, please note that in some cases this may slow down your browsing speed, limit the functionality of certain websites, or block access to the website altogether.
To set your preferred cookie options, please use the help functions of your internet browser. You can find information on how to do this in your browser’s help pages.

What are your rights.

You have the right to:

To obtain information about your personal data – where and how it has been collected, and how we process it;
To contact us with a request to correct your personal data, to stop processing it, or to delete it if the data is incorrect, incomplete, inaccurate, or no longer necessary for the purposes for which it was collected. In such cases, you should submit a request, and upon receiving it, we will verify the information provided and take the necessary actions. It is very important for us to have accurate personal data about you;
To contact us with a request to delete or stop processing your personal data, except for requests not to retain the data. Such data will no longer be retained only if, upon reviewing your personal data, it is established that it is being processed unlawfully or unfairly;
To object to the processing of your personal data when it is being processed or is intended to be processed for direct marketing purposes or on the basis of legitimate interest pursued by o-k.lt or a third party to whom the data is provided;
To withdraw your consent to data processing for direct marketing purposes at any time;
From May 25, 2018, when the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016) came into effect, you also have the right to data portability and the right to request data deletion (“the right to be forgotten”) or to request the restriction of processing.
If you have concerns about our actions (or inaction) that may not comply with these Privacy Rules or legal requirements, you may contact us via email at info@o-k.lt

If you are unable to resolve the matter with us, you have the right to contact the State Data Protection Inspectorate (A. Juozapavičiaus g. 6, 09310 Vilnius, e-mail: ada@ada.lt, telephone (+370 5) 271 2804), which is responsible for the supervision and control of the legal acts regulating the protection of personal data.

If you have any questions regarding the processing of personal data or this Privacy Policy, or if you have any suggestions, please contact us.